{"id":987,"date":"2026-11-07T05:51:08","date_gmt":"2026-11-07T05:51:08","guid":{"rendered":"https:\/\/chenanep.com\/refund-policy\/"},"modified":"2026-11-07T06:09:58","modified_gmt":"2026-11-07T06:09:58","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/chenanep.com\/es\/refund-policy\/","title":{"rendered":"Pol\u00edtica de reembolso"},"content":{"rendered":"<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Roboto+Condensed:wght@400;500;600;700;800&#038;family=Roboto:wght@400;500;600;700&#038;display=swap\" rel=\"stylesheet\"\/>\n\n\n<!-- gs-stylemanager -->\n\n\n\n<section class=\"cnpl-section cnpl-heading alignfull\">\n<div class=\"cnpl-wrap\">\n<nav class=\"cnpl-breadcrumb\" aria-label=\"Breadcrumb\">\n<a href=\"https:\/\/chenanep.com\/es\/\">Hogar<\/a>\n\n\n<span aria-hidden=\"true\">\u203a<\/span>\n\n\n<span aria-current=\"page\">Pol\u00edtica de reembolso<\/span>\n<\/nav>\n\n\n<p class=\"cnpl-eyebrow\">Company policies<\/p>\n\n\n<h1 class=\"cnpl-title\">Pol\u00edtica de reembolso<\/h1>\n\n\n<p class=\"cnpl-company\">Jining Chenan Material de protecci\u00f3n ambiental Co., Ltd.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section class=\"cnpl-section cnpl-body alignfull\">\n<div class=\"cnpl-wrap\">\n<div class=\"cnpl-layout\">\n<aside class=\"cnpl-sidebar\">\n<nav class=\"cnpl-policy-nav\" aria-label=\"Company policies\">\n<a href=\"https:\/\/chenanep.com\/es\/privacy-policy\/\">Pol\u00edtica de privacidad<\/a>\n\n\n<a href=\"https:\/\/chenanep.com\/es\/refund-policy\/\" aria-current=\"page\">Pol\u00edtica de reembolso<\/a>\n\n\n<a href=\"https:\/\/chenanep.com\/es\/shipping-policy\/\">Pol\u00edtica de env\u00edo<\/a>\n<\/nav>\n\n\n<div class=\"cnpl-contact\">\n<h2 class=\"cnpl-contact-title\">Policy enquiries<\/h2>\n\n\n<a href=\"mailto:yuanfang20268@outlook.com\">yuanfang20268@outlook.com<\/a>\n<\/div>\n<\/aside>\n\n\n<article class=\"cnpl-article\" id=\"policy-content\">\n<p>At CHENAN EP we strive to provide high-quality products and excellent customer service. We understand that sometimes a product may not meet your expectations. In such an event, we offer a refund policy that allows you to return the product within a certain period of time from the date of purchase.<\/p>\n\n\n<p>Please note that we cannot make any promises or guarantees about the outcome of any product that we offer. We strive to provide high-quality products, but the success of any product depends on various factors that are outside of our control. Therefore, we cannot offer refunds based on the outcome of any product.<\/p>\n\n\n<h2>Our refund policy is as follows:<\/h2>\n\n\n<ul>\n<li>If you are not satisfied with the product, you may be eligible for a return.<\/li>\n\n\n<li>\n<span>To initiate a return, please contact us at<\/span>\n\n\n<a href=\"mailto:yuanfang20268@outlook.com\">yuanfang20268@outlook.com<\/a>\n<\/li>\n\n\n<li>The product must be in its original packaging and in new condition to be eligible for a return.<\/li>\n\n\n<li>Shipping and handling fees are non-refundable.<\/li>\n\n\n<li>Once we receive the product, we will evaluate it and determine whether a return is appropriate.<\/li>\n\n\n<li>Please note that we reserve the right to refuse a return if the product does not meet our return policy criteria.<\/li>\n<\/ul>\n\n\n<p>\n<span>If you have any questions or concerns about our refund policy, please do not hesitate to contact us at<\/span>\n\n\n<a href=\"mailto:yuanfang20268@outlook.com\">yuanfang20268@outlook.com<\/a>\n<\/p>\n<\/article>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".cnpl-section{--wp--style--global--wide-size:1320px;--wp--spacing--side:min(4.2vw,60px);display:flex;flex-direction:column;align-items:center;justify-content:center;box-sizing:border-box;position:relative;padding:64px var(--wp--spacing--side);margin-top:0!important;margin-bottom:0!important;font-family:Roboto,Arial,sans-serif;font-size:17px;line-height:1.7;color:#102949;background:#fff;scroll-margin-top:110px;}\n.cnpl-wrap{width:var(--wp--style--global--wide-size,1320px);max-width:100%;box-sizing:border-box;}\n.cnpl-heading{background:#edf4fa;padding-top:24px;padding-bottom:48px;border-bottom:1px solid 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